Privacy Policy
In Easyrabbit, we respect your personal information so we take serious efforts to protect them, prevent any type of misuse as well as make sure that the collection and processing are always done with transparency and responsibility while keeping you in absolute control of them at all times.

By using our website (https://easyrabbit.net), ("Website"), our application programming interface (https://easyrabbit.net/api), ("API"), or our mobile application, ("Mobile App"), all referred to as ("Services" or "Service") we may collect, or you may voluntarily provide us with information.

This Privacy Policy is in accordance with the EU General Data Protection Regulation 2018 ("GDPR") and has the intention to acknowledge you what information we may collect about you or you may provide us with, why do we collect such information, how do we process them, with whom we may share them and under which circumstances, how do we protect them, and how you can update, manage, export, and delete your information making use of your rights which we also demonstrate.

With the term, "Information", as it is used in this Privacy Policy is meant any type of information that, will enable your direct or indirect specification by using various identifiers that we may collect or you may voluntarily provide us with, such as your name, your email address, your IP address or any other method or information that may be used in order to specify you.

Any use of the Services mirrors your acceptance to this Privacy Policy so please read it carefully and if you do not agree you should avoid/stop using any of the Services provided by us. If you have any questions, please contact us at [email protected]

1. Collected Information

When you access or use our Services, we use different methods to collect information from and about you. We can classify that information into two categories, those provided by you and those that we collect.
1.1 Information that you provided to us

While using our Services you may provide us with:

  • Information that is necessary for registration. In order to access the full functionality of the Service, you need to register. When you go through the registration process, you shall provide an e-mail address and create a password;

  • Information regarding Transactions placed on our Service;

  • Any kind of data like email address, mailing addresses, etc. by filling in any kind of form while using our Services;

  • Any іnfоrmаtіоn аnd dосumеnts which we may request from you, аіmеd wіthоut lіmіtаtіоn, tо prevent illegal activities.
1.2 Information we may collect

As you interact with our Services, we may automatically collect technical information about your equipment, the date you have accessed our Service, location, IP address, and the domain name. This information may be directly obtained by us or through third party services. We may collect this information by using cookies, server logs, and other similar technologies. The content recorded on access logs is not used in conjunction with information. It is used as server operation information to assist in improving our Services.

Also, we use Google Analytics on our Service. If You want to know more about Google Analytics and its “do not track” policy, please visit google analytics.
1.3 Cookies

We use Cookies to enhance the experience of our users and make our Services more convenient. Cookies are small data files, which may include an anonymous unique identifier, that is sent to your browser from the website and stored on your computer's hard drive.

We use cookies to recognize your browser or device, provide you with essential features and services and for additional purposes, including:

  • Recognizing you when you sign-in to use our services;

  • Enhance experience;

  • Improving security;

  • Preventing fraudulent activity;

  • Tracking agreement to the Services;

  • Reporting. This allows us to measure and analyze the performance of our services;

  • Analytic practices that help us understand your activities on our Services.

We use the following cookies on or in relation to our website:


Cookie name Type Party Target Retention period
PHPSESSID Functional Easyrabbit This cookie is used to keep track of your visit and recognizes on the next page that you retrieve that you are the same person who viewed the previous page. This means, for example, that you are logged in. Browser Session
_ga Analytical Google This cookie is set by Google Analytics and we use it to analyze the behavior of visitors to our website in order to improve our Services. More details about Google analytics can be found here. Browser session
_gat_gtag_UA_114832849_1 Analytical Google This cookie is set by Google Analytics and we use it to analyze the behavior of visitors to our website in order to improve our Services. More details about Google analytics can be found here. Browser session
_gid Analytical Google This cookie is set by Google Analytics and we use it to analyze the behavior of visitors to our website in order to improve our Services. More details about Google analytics can be found here. Browser session


You can manage cookies through the settings of your internet browser, and delete individual cookies or delete all cookies. You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

2. Why and when we process your information

We will use and process your information:

  • For internal business intelligence purposes, to conduct research, product development, and enhancement;

  • To inform you of changes made to our Services;

  • For promotional purposes, we may send out emails to your email address. You may unsubscribe from receiving these emails by following the instructions included in these emails, or by contacting us on [email protected];

  • To ensure that content from our Service is presented most effectively for you and your computer; To display content based on your interests;

  • To respond to your questions and provide related customer services;

  • To detect and prevent fraud or any crimes;

  • To confirm your identity when and if such procedure may be a requirement;

  • To monitor and protect the security of our information, systems, and network;

  • For residents of the European Economic Area, “EEA”, the United Kingdom, and Switzerland pursuant to Art. 6, GDPR, we process this information to comply with our legal obligations;

  • To prevent fraud and illegal activities, given the nature of the provided Services, and to ensure compliance with all applicable laws;

  • When we need it to provide the Services, provide customer support and personalized features;

  • To protect the safety and security of the Services;

  • When it satisfies a legitimate interest (which is not overridden by your rights), such as for research and development, to market and promote the Services;

  • To protect our legal rights and interests;

  • When you give us your consent to do so for a specific purpose;

  • When we need to process your information to comply with a legal obligation or requests from governmental or statutory authorities.

3. With whom, why and when, such information might be shared

Such information might be shared with law enforcement, officials, or other third parties:

  • When we are obliged to do so by a governmental request, court order, or similar legal procedure.

  • Out of a good faith belief that the disclosure of information is reasonably necessary to prevent, report and protect from, fraud, money-laundering, financial loss, and other suspected illegal activities.

  • To investigate violations of our User Agreement or any other applicable policies and laws in order to assure compliance with legal obligations.

  • In some instances, processing and sharing of your information might be necessary for us to continue to provide our services to you and others.

4. How do we protect your information

For us, maintaining your privacy and avoiding misuse or unauthorized disclosure of your information is a priority, which is why in Easyrabbit, with absolute responsibility to its’ users and their rights, apply various technical, physical and administrative safeguards in order to protect the security and confidentiality of the information you entrust us with.

We will store your information, in a form that permits us to identify you, for no longer than is necessary for the purpose for which the information is processed. We maintain your information only for as long as it is necessary to comply with our legal obligations, resolve disputes, enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it, and for any other reason as they are described in the sections above.

After your relevant request, we will erase your information without undue delay with respect to your rights as they are described further below in your rights section of this Privacy Policy. To request your information erasure, please contact us at [email protected]

Furthermore, we cannot ensure or warrant the security or confidentiality of the information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us. If you have any reason to believe that your data is no longer secure, please contact us at [email protected]

5. Children

We do not intend to solicit or collect information from anyone under the age of 18 or under the legal age of your country if it is higher. If you are under 18 or are not of the legal age of your country, do not enter any information on our Services.

6. Your Rights
6.1 Right to access

You have the right to access information concerning your information that are processed by us and you can request a copy of them. This means that we are obliged to provide you with all the information relevant to which categories of your information we use, for how long we store them, who are the recipients of those data and what are the purposes of processing them. The legal basis is Art. 15, GDPR.
6.2 Right to rectification

Should you notice that your information are incomplete, you can provide us with a supplementary statement. Should you notice that there are inaccuracies regarding your information, you can exercise your right to rectification, which means that we are obliged to make the essential corrections. The legal basis is Art. 16, GDPR.
6.3 Right to erasure

You have the right to erasure and we are obliged to erase your information without undue delay under the following conditions:

  • The information are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

  • You withdraw your consent with our Terms and there is no other legal ground for the processing;

  • You exercise your right to object;

  • The information have been unlawfully processed;

  • The information have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

The aforementioned conditions are void in case processing is necessary for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, for the establishment, exercise or defense of legal claims and other exceptions enumerated in article 17, paragraph 3 of GDPR. The legal basis is Art. 17, GDPR.
6.4 Right to object

Unless there are compelling reasons to process your data, you have the right to object to the processing of your information in certain circumstances. Specifically, you can object if the processing is for:

  • A task carried out in the public interest;

  • The exercise of official authority vested in us;

  • Our legitimate interests (or those of a third party).

When the processing is for direct marketing purposes, including profiling, your right to object is absolute and you can exercise it at any time and free of charge. The legal basis is Art. 21, GDPR.
6.5 Right to restriction

In addition, you have the right to restriction of processing of information concerning you under the following conditions:

  • The accuracy of the information is contested by you, for a period enabling us to verify the accuracy of the information;

  • The processing is unlawful and you oppose the erasure of the information and request the restriction of their use instead;

  • We no longer need the information for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;

  • You have objected to processing pending the verification whether the legitimate grounds of ours override those of yours.

In all the aforementioned circumstances, such information shall only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. The legal basis is Art. 18, GDPR.
6.6 Right to lodge a complaint

In case you believe that the processing of your information by us is unlawful, you have the right to lodge a complaint with a supervisory authority. The legal basis is Art. 12, Par. 4, GDPR. These are the country commissioners for data protection, the contact person responsible for you can be found eg at the following URL: https://www.cpdp.bg/
6.7 Right to data portability

You have the right to data portability, which means that you have the right to receive your information processed by us in a structured, commonly used and machine-readable format and transmit those data to another controller without hindrance from us. The legal basis is Art. 20, GDPR.
6.8 Right to information

You have the right to information about any rectification or erasure of your information or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18, GDPR to each recipient to whom the information have been disclosed unless this proves impossible or involves a disproportionate effort. We shall inform you about those recipients if you request it. The legal basis is Art. 19 GDPR.
6.9 Right to revoke a consent

You have the right to withdraw your consent at any time, but this won’t affect the lawfulness of processing based on consent before its withdrawal. The legal basis is Art. 7, Par. 3, GDPR.

7. Policy Modifications

This Policy may be amended at our full discretion without prior notice. We encourage you to review it periodically in order to be aware of the changes we may have made. Reading it carefully and checking for any modifications is your responsibility. By using the Services, you accept and agree to the Privacy Policy and the Terms of Use.

8. Contact us

If you have any questions regarding our policy or privacy practices, please contact us on [email protected]