Get in Touch With Us

Questions about a review, a bonus term that doesn't add up, or a casino you think we should take a closer look at — we want to hear from you. This page explains the best way to reach the Online Casinos USA team and what happens once you do.

How to Reach Us

Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].

To help us get back to you as quickly as possible, a little context in your opening lines makes a real difference — letting us know whether your message is about a specific casino, a piece of content, or something else entirely means we can route it to the right person straight away.

What You Can Write to Us About

There is no single category of message we prefer. Here are the most common reasons people get in touch:

• Content questions — If something in one of our casino reviews or guides is unclear, or you want more detail on a topic like non-GamStop alternatives or how wagering requirements work, just ask.
• Corrections and factual updates — Bonus terms change, casinos update their banking options, and new licensing decisions happen. If you spot something that looks out of date or inaccurate, flag it. We take accuracy seriously and investigate every report.
• Casino suggestions — Is there a newly launched US-facing site you think belongs in our rankings? Let us know the name and why you think it merits a look. We can only review and rank operators that meet our licensing and security standards, but we review every suggestion.
• Responsible gambling concerns — If you or someone close to you is finding it hard to stay in control of their gambling, please mention this in your message. We will point you toward the right support resources immediately. The National Council on Problem Gambling helpline is available 24/7 at 1-800-522-4700, and the National Problem Gambling Helpline Chat is at ncpgambling.org.
• Partnership and editorial enquiries — If you represent a brand or organisation and want to explore working together, introduce yourself and outline what you have in mind. We keep commercial relationships and editorial decisions separate, and that separation is not negotiable.
• Feedback on our site — A broken link, a page that loads slowly on mobile, or something that just feels off — practical feedback like this genuinely helps us improve.

What to Expect After You Write to Us

Your message goes to a member of the editorial team, not an automated inbox. We do not use chatbots or form-letter responses as a substitute for a real reply. You will hear from someone who has actually read your message.

Our standard turnaround is two working days. During busier periods — particularly when new casino launches or regulatory changes are generating a lot of reader questions — it may take a little longer. We will always follow up.

How We Keep Our Reviews Independent

It is worth being clear about how this site works, because it is relevant to some of the messages we receive.

The casinos listed on this site — including operators like Raging Bull, Ignition and Slots of Vegas — may pay a commission if a reader signs up through one of our links. That commercial arrangement does not decide which casinos rank highest or what we write about them. Rankings reflect our editorial assessment: licensing status, game fairness, banking options, bonus conditions and user experience all factor in, and no position can be purchased.

If you believe a review misrepresents a casino — in either direction — we want to know. Send us the specific claim and any evidence you have, and we will investigate.

A Note on Our Editorial Standards

Every casino we cover must hold a valid licence from a recognised US state regulator or an accepted offshore authority. We verify that sites use HTTPS encryption, that their games are certified by independent testing labs, and that their bonus terms are clearly stated. We also check that responsible gambling tools — deposit limits, self-exclusion, session reminders — are accessible before we recommend any operator.

Reader feedback is one of the ways we catch things that slip through. If you have spotted something that concerns you about a site we have recommended, that is exactly the kind of message we want to receive.

Responsible Gambling Resources

We include this on every page where it is relevant, and a contact page is no exception. Online gambling in the US is only legal for adults who meet their state's minimum age requirement — typically 21 — and who are physically located within a state where real-money online gambling is authorised. If you are unsure about the rules where you live, check with your state's gaming control board before playing.

If gambling has stopped being fun, or if it is affecting your finances, relationships or wellbeing, help is available:

• National Council on Problem Gambling (NCPG): ncpgambling.org | Helpline: 1-800-522-4700 (24/7)
• Gamblers Anonymous: gamblersanonymous.org
• Crisis Text Line: Text HOME to 741741

You do not need to be in crisis to reach out to any of these organisations. They support people at every stage.

Thank you for taking the time to contact us. We look forward to hearing from you.