Terms of Service
Last updated: 02/07/2019
These Terms Of Service ("TOS", or "Terms"), are applicable at all times throughout, the Easyrabbit website (https://easyrabbit.net), our application programming interface (https://easyrabbit.net/api),("API") and our mobile application, (“services”, or “service”). Our services provide you with the ability to exchange one cryptocurrency asset to another. If you haven't read these terms in detail, we strongly advise you to do so before using any of our services. If you do not agree with the terms of service in this Agreement, you should avoid/stop using any of the services provided by us. Any use of the services mirrors your acceptance and bounding to these Terms.

1. Terms of Service Modifications

These terms may be subject to updates and modifications. Easyrabbit is going to notify you about these modifications via email or updating the “Last Updated” date at the top of these Terms. By using our services, you agree to the last updated version of these terms. Therefore, we strongly recommend you to regularly check your emails and review the last updated date on the top, to spot any modifications and make sure you agree to be bound to them. If you do not agree with any modification to these terms, you should stop using our services.

2. Description of service

Easyrabbit provides an online digital asset exchange platform for cryptographic tokens, digital tokens or cryptographic currency. Easyrabbit does not provide fiat exchange capabilities on its platform and as such is not subjected to the stringent regulations that come with it. Easyrabbit reserves the right to cancel and refund of all type on its platform in event of abnormal transactions. Easyrabbit will not ask for any password from its users nor ask users to transfer funds that are not listed on its platform. Users are encouraged to exercise prudence in dealing with discounts or promotions that could lead to them getting scammed. While the list is non-exhaustive, you agree that Easyrabbit will not be held responsible for any losses arising from the situations stated above.By using Easyrabbit and any of its services, you declare that all information to Easyrabbit in connection with these Terms are true, accurate and complete.

3. Eligibility
3.1 General

By using the services, you represent and warrant that you are at least 18 years old or of other legal age, according to your relevant jurisdiction and are an individual, legal person or other organization with the full legal capacity to enter into this User Agreement between you and Easyrabbit.

You warrant that you are only transacting on Easyrabbit with legally-obtained funds that belong to you.

You warrant that you are not furthering, performing, undertaking, engaging in, aiding, or abetting any unlawful activity through your relationship with us or your use of Easyrabbit.

3.2 Customer Acceptance Policy (CAP)

By accessing and using the Services, you represent and warrant that you are not in, under the control of, or a national or resident of: Cuba, Iran, North Korea, Crimea, Sudan, Syria, United States of America (including all USA territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), Bangladesh and Bolivia, as well as any other country subject to United Nations Security Council Sanctions List and its equivalent ("Prohibited Jurisdictions"), designated as a “Specially Designated National” by OFAC (Office of Foreign Assets Control of the U.S. Treasury Department) or placed on the U.S. Commerce Department’s “Denied Persons List”. Easyrabbit reserves the right to select its operating jurisdictions and may restrict or deny the Services in certain countries by updating the existing CAP. It is prohibited to gain access or use our services from any of the above jurisdictions. It is prohibited to gain access or use our services if you are located in, or a citizen or resident of any state, country, territory or other jurisdiction where your use of the Services would be illegal or otherwise violate any applicable governing law.

3.3 API and affiliate partner companies

If you represent a corporation or other legal entity, using our services to make exchanges on behalf of your users, you warrant that you have the authority to bind your users to these Terms and that both you and your users will be liable under these terms for any violation, or any other act or omission by your users or by you.

3.4 Law compliance and taxes

You are responsible for complying with all applicable governing laws related to your exchange activities and other use of the Services, including without limitation any reporting obligations and payment of all applicable taxes if any. You will determine what, if any, taxes apply to the Trades and any other transactions you complete via the Services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. Easyrabbit is not responsible for determining whether taxes apply to your Trades or for collecting, reporting, withholding, or remitting any taxes arising from any Trades.

3.5 AML/KYC Policy

Easyrabbit, according to the jurisdictional governing laws, being a cryptocurrency to cryptocurrency exchanges only, service provider, does not fall into obligational compliance in AML/KYC regulations and standards that are affecting VASPs (virtual asset service providers) such as providers engaged in exchange services between virtual currencies and fiat currencies, custodian wallet providers, etc.

Although Easyrabbit is not obligated to comply in AML/KYC regulations and standards, reserves the privilege to apply AML/KYC inspections and it voluntarily may do so for one of the below reasons:

a) If Easyrabbit spots any suspicious transaction, (we follow a risk-based approach) or suspects that a transaction is being made by a customer prohibited by the CAP as defined in the current TOS.

b) If a partner service provider that may mediate to the exchange requires an AML/KYC verification procedure.


If for any of the above reasons an AML/KYC verification is being triggered by Easyrabbit or a mediating partner service provider, we may ask you to provide us with one or more of the following:

i. Copy of government-issued passport or national ID.

ii.Source of funds

iii.Any other applicable documents


By using our services you agrее tо раss thrоugh АМL/ΚYС рrосеdurеs, whісh mау bе аррlіеd tо yоu if an AML/KYC verification is being triggered by our system or by our mediating partners' service provider system. Аs а раrt оf suсh рrосеdurеs, Easyrabbit, and partner mediating exchange service providers, if any, rеsеrvе thе rіght tо rеquеst аddіtіоnаl іnfоrmаtіоn аnd dосumеnts, whісh аrе аіmеd wіthоut lіmіtаtіоn tо, іdеntіfу оur usеr, tо рrоvе thе sоurсе оf funds, and to ascertain his/her compliance to our TOS and to our partners’ TOS, if any.

4. Limitation of Liabilities

Use of Easyrabbit and its services may carry financial risk and is to be used as an experimental software utility only. In no event shall Easyrabbit, the owner, our directors, officers, members, or any kind of employes or agents be liable or responsible for any damages, claims, applications, losses, injuries, delays, accidents, costs, business interruption costs, or other expenses (including, without limitation, attorneys’ fees or the costs of any claim or suit), nor for any incidental, direct, indirect, general, special, punitive, exemplary, or consequential damages, loss of goodwill or business profits, loss of cryptocurrency or digital assets, work stoppage, data loss, computer failure or malfunction, or any other commercial or other losses directly or indirectly arising out of or related to: our Terms; the Privacy and Transparency Statement; any service of Easyrabbit; the use of Easyrabbit; any use of your digital assets or cryptocurrency on Easyrabbit by any other party not authorized by you (collectively, all of the foregoing items shall be referred to herein as “Losses”). Easyrabbit is hereby released by you from liability for any and all Losses. We disclaim any and all warranties or guarantees, including any warranty of merchantability and warranty of fitness for any particular purpose. The foregoing limitations of liability shall apply whether the alleged liability or Losses are based on contract, negligence, tort, strict liability, or any other basis, even if Easyrabbit has been advised of or should have known of the possibility of such losses and damages, and without regard to the success or effectiveness of other remedies.

5. Returns and Refund Policy

Cryptocurrencies, tokens, and digital assets are, by their nature, generally irreversible, and their exchange rates are highly volatile and transitory. We cannot be responsible for any risk in the use of the Website, including but not limited to exchange rate risk and market risk. All sales after an Easyrabbit exchange are final.

i. Unsupported coins/tokens that are deposited into our system to unrelated wallets cannot be extracted or returned. Easyrabbit reserves the right to handle this on a case-by-case basis. Any decisions by Easyrabbit with respect to such coins or tokens being deposited when no longer supported are final.

ii. Easyrabbit only accepts one deposit per transaction ID (TXID). If your funds are deposited in a TXID with more than one deposit, you will need to contact support to receive a refund. The exchange rate will not be honored and your exchange cannot be completed.

iii. It is customers responsibility to maintain the Transaction ID and (TXID), as it is a requirement in submitting a ticket. Easyrabbit has no obligation to reply to tickets without Transaction ID and (TXID).

iv. WARNING: There may are fake websites pretending to be Easyrabbit (aka “phishing scams”). They may use a misspelled URL that looks like “https://easyrabbit.net” in order to trick users into sending them funds. DO NOT USE ANY SERVICE THAT ISN’T EXACTLY LOCATED AT THE DOMAIN: “https://easyrabbit.net” Easyrabbit is not responsible for funds that have been sent to these fake Easyrabbit phishing sites. It is important that all users verify they are visiting the correct URL (Easyrabbit.net) and search for the security certificate in the URL bar of their browser. Also, never trust private messages, solicitations, or requests for funds from people claiming to be Easyrabbit unless you have verified that it is an official request from a company employee. When in doubt, contact us directly to verify any messaging. Stay diligent – and please report any phishing scams to our team here.

v. Minimum deposit is depending on selected currency volume. Transactions that do not meet the minimum deposit limitations will not be processed and will stay in Easyrabbit’s balance until the above requirement is met or a refund is requested.

vi. Maximum deposit is depending on selected currency volume. Transactions that do not meet the maximum deposit limitations will be refunded.


6. Permissible Use

Easyrabbit and all its services may be used only as a mechanism of software ledger entry translation between the User and Easyrabbit. You are prohibited from using Easyrabbit for the purpose of translating ledger entries with other parties, with the exception of explicit payment for goods and services.

7. Costs

Where any customer issue is not caused by our negligence or oversight, we reserve the right to recover reasonable administrative costs spent addressing the customer issue.

Easyrabbit respects the privacy of its Users by not requesting any information that is unnecessary for the use of the service or to comport with our obligations under applicable law.

Easyrabbit also does not in any way obscure the information that it does request or obtain. Due to the inherent transparency of blockchains, transactions to and from Easyrabbit are public and easily correlated. Law enforcement has full access to blockchain information that goes in or out of Easyrabbit’s system, so it is pointless to obscure transaction or assets.

8. Service Fees

Easyrabbit reserves the rights to levy service fees on users who use its services. It is in the discretion of Easyrabbit to adjust the service fees charged to users using its services.

9. Governing Law and Disputes

Easyrabbit and Our Terms of Service are governed by the laws of Greece, and any laws applicable therein.

Easyrabbit and You, both agree to notify one the other in writing of any dispute in less than thirty days from the time that it arises. You will notify Easyrabbit by e-mail at [email protected]

10. Privacy Policy

Easyrabbit’s product is formed around user privacy and complies fully with GDPR. The data that Easyrabbit stores, as the exclusive data controller, are necessary for our service efficiency. Those are the following:

i. Data inputted in our exchange platform , which are crucial in order to proceed with the orders that provides our service. User’s email is also included, if our customer submit it in our form.

ii. Data inputted in our support form, which are also crucial in order to help our customers with problems concerning our platform.

iii. IP addresses from users that submit a form in our platform (exchange or support), in order to both use our API service and to prevent DdoS type of attacks.

iv. Data that is derived from Google Analytics and depends on Google’s Terms of Use, as Google Analytics is used in order to monitor the website traffic.


By visiting Easyrabbit you agree that:

• The data above will be kept in our servers for internal use only.

• Those data will be kept under our posession for unlimited time, unless and until you decide otherwise. In order to delete your data from our servers you need to send an e-mail at [email protected] with subject “Data deletion request”.

• If any personal information of yours are extracted by our servers via third party data mining procedure, Easyrabbit bears no responsibility for this action, even if it produces legal effects concerning you.


By creating an account you agree on receiving emails from Easyrabbit. Collected information will not be shared with any third party and complies.

Complaints

If you have any complaints, feedback or questions, kindly contact us at [email protected] and we will, in our best efforts try to resolve it for you